Common Questions

DOES SPRUCE MD TAKE INSURANCE?

Spruce MD does not accept any form of insurance. You can, however, use HSA and FSA dollars towards payments. Additionally, you can submit your invoice to your insurance provider. While we cannot guarantee they will apply costs of our services to your deductible, this has been successful for many patients.

WHY DO YOU NOT ACCEPT INSURANCE?

Spruce MD is a cash-based, direct primary care model clinic. This model gives you more time with your physician, access to discounted medications and a more personalized healthcare experience that is not available through traditional insurance-based models. Unfortunately, traditional health insurance does not currently reimburse for prolonged patient visits and integrative care that make Spruce MD unique.

WHICH MEMBERSHIP SHOULD I CHOOSE?

If you are relatively healthy, the Comprehensive Membership is probably the right membership for you. People with chronic medical issues would likely benefit from the increased number of visits that come with the Enhanced Membership.

CAN A SPRUCE MD PROVIDER BE MY PRIMARY CARE PHYSICIAN?

Yes! Dr. Blankenship and Dr. Shiffman can act as your primary provider. Or, they can see you in consultation as a second opinion. There are some services such as women’s health exams and procedures that are not provided for which patients will be referred to specialists.

ARE LAB TEST COSTS COVERED IN MY MEMBERSHIP PLAN?

Customized labs are ordered for patients individually and are a separate cost. We are able to offer some discounted labs through our partner lab. Lab tests are optional and recommended on an individual basis. The cost of lab testing is often covered by insurance.

CAN I DROP BY THE CLINIC TO PICK UP SUPPLEMENTS?

Yes! If you wish to pick up supplements, we ask that you email your product requests to us and wait for a confirmation email before dropping by Venture X. This allows us time to ensure your items are ready and waiting for you with the Experience Coordinator at the front of the building.

DOES SPRUCE MD OFFER TELEMEDICINE APPOINTMENTS?

Yes!

I DON’T LIVE IN GREENVILLE, CAN I STILL BE A PATIENT?

Yes! We see patients across the country via telemedicine visits. Inquire about virtual memberships.

ARE THERE FAMILY PLAN OPTIONS?

Yes! If one person in a household is a Spruce MD member, a second family member can sign up for membership at a discounted monthly rate.

WHAT IS THE SPRUCE PERKS PROGRAM?

Members are given access to discounts at like-minded, health-promoting businesses in Greenville, SC. This is a great opportunity to start working toward health goals at a discounted cost. Current partnering Perks businesses include:

WHAT IF I CHANGE MY MIND ABOUT MY MEMBERSHIP?

Memberships can be canceled free of charge before the initial visit. If you have been to an appointment(s) and elect to cancel your membership, you will be refunded a prorated amount based on the services used less a $250 cancellation fee.

If you would like to cancel your membership please email info@spruce.md with “Membership Cancellation” in the subject line

A BRILLIANT WAY TO CARE.

We believe in establishing long term relationships with patients who are active in their care. At Spruce MD, our providers closely partner with patients to create individualized health goals and then motivate change through open communication and accountability. We can even schedule online appointments so that you can see our integrative doctor virtually when you’re traveling or ill at home.

COME TO SPRUCE MD, WHERE WE’LL FIND NEW WAYS TO TREAT THE PROBLEM AT ITS CORE.

Common Questions

A BRILLIANT WAY TO CARE.

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